Privacy Policy
Effective Date: 16/10/2024
Kitchen Basket we operates the mobile application Kitchen Basket (the
"App").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and
safeguard
your information when you use our App. By using the App, you agree to the collection and use of
information
in accordance with this policy.
1. Information Collection and Use
We collect different types of information for various purposes to provide and improve our services to
you.
a. Personal Data
While using our App, we may ask you to provide certain personally identifiable information, including
but not limited to:
- Name
- Email address
- Phone number
- Address (for delivery purposes)
We use this information to fulfill your orders, process payments, and enhance your experience.
b. Payment Information
When you make an online payment, we collect the necessary payment details to process your
transaction. We use secure payment
gateways to handle transactions, ensuring your data is protected.
c. Automatically Collected Data
When you access the App, certain information is automatically collected, including:
- Device Information (e.g., device model, operating system version)
- IP Address
- Usage data (e.g., pages viewed, time spent in the App)
2. Use of Data
We use the collected information for the following purposes:
- To process your orders and deliver the products
- To manage your account
- To communicate with you (e.g., updates, offers, promotions)
- To improve the functionality of the App
- For payment processing (online and Cash on Delivery - COD)
3. Sharing of Data
We may share your information with third parties only in the following cases:
- Service Providers: We may share your information with payment processors, delivery services, or
other third-party vendors
that assist in operating the App and completing transactions.
- Legal Requirements: We may disclose your data if required to do so by law or in response to a
valid request from a governmental authority.
4. Security of Data
We take the security of your personal data seriously and use commercially acceptable methods to
protect it. However, please note that no method of transmission
over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
You have certain rights regarding your data:
- Access to the personal data we hold about you
- The right to request correction or deletion of your personal data
- The right to withdraw your consent for data collection
6. Cookies
We use cookies and similar tracking technologies to monitor activity on our App and improve its
functionality. You can instruct your browser to refuse all cookies
or indicate when a cookie is being sent.
7. Children's Privacy
Our App is not intended for use by anyone under the age of 18. We do not knowingly collect
personal information from children under 18.
If you are a parent or guardian and you are aware that your child has provided us with personal
data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting
the new Privacy Policy on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Company Name: Kitchen Basket
- Email Address: [contact@kitchenbasketasn.in]
- Address: [Asansol]
- Location: [Asansol, West Bengal, Imdia